Section 01
Introduction
North Peak ("we", "us", or "our") operates northpeaktex.com and provides web design and digital marketing services. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.
By using our website, you agree to the practices described in this policy. If you don't agree, please discontinue use of the site.
Section 02
Information We Collect
Personal Information
When you contact us, request a quote, or engage our services, we may collect:
- Name
- Email address
- Phone number
- Company name
- Contact form submissions
Usage Information
When you browse our site, we automatically collect:
- Browser information
- Device information
- IP address
- Pages visited and time on page
- Referring URLs
- Cookies and analytics data
Section 04
Analytics Tools
Google Analytics
We use Google Analytics to understand aggregate traffic patterns — things like popular pages, session duration, and general geography. Google Analytics uses cookies and processes data according to Google's privacy policy.
Microsoft Clarity
We use Microsoft Clarity to capture anonymized behavioral metrics like clicks, scrolls, and heatmaps. This helps us identify friction and improve the experience. Clarity does not collect information used to identify you personally.
Section 05
Third-Party Services
To operate our business, we rely on trusted third-party providers, including:
- Website hosting providers
- Email service providers
- Google Analytics
- Microsoft Clarity
- Payment processors (when applicable)
These providers have their own privacy policies and only process the minimum data required to deliver their services.
Section 06
How We Use Information
We use the information we collect to:
- Respond to inquiries and quote requests
- Provide the services you request
- Improve website performance and content
- Deliver customer support
- Analyze usage and trends
- Maintain security and prevent abuse
- Comply with legal obligations
Section 07
Data Security
We use industry-standard safeguards to protect your information, including encrypted connections (HTTPS), access controls, and reputable service providers. No system is 100% secure, but we treat your data with the same care we'd expect for our own.
Section 08
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy — for example, to complete a project, maintain client records, or meet legal requirements. When data is no longer needed, we delete or anonymize it.
Section 09
User Rights
Depending on where you live, you may have the right to request:
- Access to the data we hold about you
- Correction of inaccurate information
- Deletion of your personal information
- Changes to communication preferences
To exercise any of these rights, email support@northpeaktex.com.
Section 10
Email Communications
When you contact us, we may reply by email and follow up about your inquiry or project. You can opt out of non-essential communications at any time by replying "unsubscribe" or emailing us directly.
Section 11
External Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before providing any information.
Section 12
Children's Privacy
North Peak's services are intended for businesses and adults. We do not knowingly collect information from children under 13. If we learn that a child has provided personal information, we will delete it.
Section 13
International Visitors
Our website is operated from the United States. If you access it from outside the U.S., your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.
Section 14
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates the most recent revision. Continued use of the site means you accept the updated policy.
Section 15
Contact Information
Questions about this policy or your data? Reach out any time: